Set Up Two-Factor Authentication

Protect your login with an authenticator app and recovery codes.

Article guidance

Two-factor authentication adds a second step to sign-in. It is strongly recommended for owners, admins, finance users, and anyone with access to payments, billing, user management, or data export.

Enable two-factor authentication

Open Account settings > Security: Find Two-Factor Authentication.
Choose Enable: SmartGig shows a QR code and manual key.
Scan with an authenticator app: Use an app such as Google Authenticator, Authy, Microsoft Authenticator, or another TOTP app.
Enter the 6-digit code: This confirms that your app is working.
Store recovery codes: Save the recovery codes somewhere safe. Each code can be used once if you lose access to the authenticator app.

Manage recovery codes

View recovery codes from the Security tab.
Regenerate recovery codes if you think old ones are no longer safe.
Store them outside SmartGig so you can access them if your login device is unavailable.

Good rollout approach

Enable two-factor authentication for owners and admins first.
Make sure recovery codes are stored before logging out.
Use team management tools rather than sharing recovery codes between colleagues.