Event management software for festivals, markets and busy shows.

SmartGig is event management software for organisers running festivals, markets, food fairs, county shows, trade shows, public events and multi-day programmes.

Trader applications, ticketing, payments, documents, transport, site plans, stage schedules and event-day work all use the same current event details.

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In plain terms

In plain terms: SmartGig runs trader and exhibitor applications, sells and scans tickets, takes payments, collects compliance documents, builds site plans, plans transport, sets stage schedules and checks people in on the day.

Every module works off the same event data, so an approved application already carries its pitch, documents, payment status and place on the map. Assign a pitch in Trader Manager and it shows up on the Site Plan; check a driver in with the free Scanner app and the gate sees it instantly.

You run the whole event from one place, instead of reconciling six tools the week before the gates open.

When someone asks what’s happening, you should have the answer.

SmartGig keeps applications, payments, plans and event-day details with the event, ready for the people who need them.

For organisers who need the whole picture

Event management software should show what is approved, paid, missing, scheduled, routed, placed, published, scanned and ready. Your team should not have to hunt through separate tools for the answer.

  • Manage single-day, multi-day, recurring, public, private and module-heavy events from their event record.
  • Keep public forms, team handovers, participant profiles, tickets, maps, routes, documents, and reports tied to the same event.
  • Give finance, production, gate, transport, site, and admin teams the context they need without handing everyone the whole back office.

Trader applications

Collect applications online, review trader details, capture pitch requirements, manage documents, track fees, approve or reject applicants, and keep event-day arrival tied to the same trader profile.

  • Build branded application forms for traders, caterers, stallholders, exhibitors, suppliers, or event-specific groups such as kite flyers and display teams.
  • Collect insurance, food hygiene certificates, risk assessments, trading licences and custom uploads.
  • Use QR check-in and live arrival state when the gates open.

Market and trader application work

For market organisers, the event often starts with a trader application and ends with a site team asking who is approved, paid, compliant, placed and checked in. SmartGig keeps those answers tied to the same event workspace.

  • Use market organiser software for recurring markets, food fairs, council markets, makers markets and seasonal trader-led events.
  • Turn trader, stallholder, food vendor, exhibitor and trade stand applications into reviewable profiles instead of another export.
  • After approval, use the participant profile to check compliance, payments, pitch planning, messages and arrival status.

Ticketing and payments

Sell tickets, manage orders, control high-demand launches, take Stripe payments, handle refunds, issue PDFs, run QR scanning, and keep finance data close to the event instead of buried in another export.

  • Set ticket types, capacities, schedules, promo rules, attendee details, automatic high-demand protection and checkout policies.
  • Track manual payments, card payments, invoices, refunds, balances and audit history.
  • Give gate teams scanner access without opening the whole organiser workspace.

Documents and compliance

Documents only help if the right people can see what is missing, approved, rejected, expired or ready. Open the application, trader or ticket to see its uploads, review history and generated files.

  • Set required and optional document types by participant type.
  • Review expiry dates, rejection reasons, carried-forward documents and missing evidence.
  • Generate invoices, tickets, production packs, transport sheets, site plan exports and reports into one document centre.

Transport, site plans and stage schedules

Events rarely fail because one list was missing. They fail because the list, map, route sheet and running order all disagree. SmartGig keeps those parts closer together.

  • Plan vehicles, crews, stops, loads, time windows, route optimisation, Current RMS imports and driver job sheets.
  • Build site plans from participant, pitch, power, infrastructure, zone and accessibility data.
  • Create stage schedules, running orders and run sheet software outputs with performer intake, clash checks, production packs and crew links.
View 4 more areas

Event-day check-in and handover

When the event is live, your team needs current lists and practical access, not a link to a spreadsheet that may already be out of date.

  • Use QR check-in for traders, participants and ticket holders.
  • Share scoped portals, driver links, technician links, public maps and document downloads.
  • Close the loop with reports, audit history, exports and post-event review.

Use cases SmartGig fits

SmartGig fits events where several teams need the same current information, without buying heavyweight enterprise software.

  • Markets, street food events, makers markets, food fairs and seasonal public events.
  • Festivals, county shows, agricultural shows, multi-stage programmes, multi-day events and ticketed public events.
  • Trade show and exhibition operations, council-run events, supplier-heavy productions and recurring event series.

Festival, show and food fair management software

For festivals, food fairs and shows, the software has to keep public intake, operational planning and event-day handover lined up. SmartGig is strongest when those moving parts all need to agree before the gates open.

  • Use festival management software for trader applications, performer details, ticket sales, site plans, stages, transport and check-in.
  • Support county shows, agricultural shows and food fairs where exhibitor details, compliance evidence, payments and pitch requirements keep changing.
  • Keep music festival, public event and multi-day programme data tied to one event workspace instead of separate exports.

What to compare before choosing event software

Choose event management software around the work your team needs to keep current. SmartGig is strongest when applications, payments, documents, logistics, site planning, ticketing and live handover all need to agree.

  • Check whether application answers become useful detail for payment, compliance, site planning and check-in.
  • Check whether finance, production, site, gate and admin teams can work from scoped views instead of shared spreadsheets.
  • Check whether exports, reports and documents use the latest event data rather than creating another version to reconcile.

A real event day, mapped step by step.

See how a Bedfordshire motoring event handled emailed applications, insurance documents, paper check-in, a site map and stage timings, and how SmartGig connects the same work.

Read the motoring event case study

See SmartGig with your own event in mind.

Walk through your application process, ticket flow, site plan, route sheet, stage schedule or current spreadsheet with us.