Event-Day Check-In Software
SmartGig event-day check-in software helps teams confirm who has arrived, who has paid, who is compliant and who needs attention without opening the full back office.
Use QR scanning and manual search for traders, participants and ticket holders, with arrival state tied back to the current event record.
QR check-in for busy event teams
Arrival teams need quick answers, not a slow tour of the admin system. SmartGig gives scoped check-in access for the people working the day.
- Check in traders and participants from QR codes or manual search.
- Scan ticket QR codes at gates with duplicate protection and event-specific scanner access.
- Keep arrival state attached to the participant or ticket record.
See readiness before arrival
Check-in works best when staff can spot missing details before they become a queue with opinions.
- Use status, payment, compliance and attendance information from the event workspace.
- Give gate, site and admin teams a current view without handing out broad permissions.
- Keep audit history for scans, manual checks and event-day changes.
Built for traders, staff and ticket holders
Different arrivals need different workflows, but the operational need is the same: confirm the person, update the record and keep moving.
- Use trader arrival for markets, festivals, public events and stallholder events.
- Use ticket scanning for buyers and attendees at public gates.
- Use production and portal links alongside check-in where event teams need scoped live information.
Handover after the day
After the event, arrival history should still be useful for reports, support questions, finance checks and next-year planning.
- Review who attended, who did not arrive and which records changed on the day.
- Export cleaner lists for post-event analysis.
- Keep check-in connected to applications, ticketing, compliance and event management workflows.
Scoped access for event-day staff
The people scanning arrivals usually need speed and certainty, not admin menus. SmartGig supports focused scanner access so event-day teams can do the job without seeing everything else.
- Use scanner codes and role permissions for limited operational access.
- Label devices and gates so check-in history makes sense after the rush.
- Rotate or revoke access when a device, staff member or workflow changes.
Connect check-in to the workflows before it
Check-in is stronger when it is not detached from the application, payment, compliance and ticketing work that came before it.
- Trader arrival can reflect participant status, selected dates and compliance readiness.
- Ticket scanning can reflect ticket state, entry windows, refunds, transfers and duplicate attempts.
- Reports can use actual arrival and scan data instead of someone ticking a printed sheet in the rain.