Event-day check-in software for traders, staff and ticket holders.

SmartGig event-day check-in software helps teams confirm who has arrived, who has paid, who is compliant and who needs attention.

Use QR scanning and manual search for traders, participants and ticket holders, with arrival state tied back to the current event workspace.

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When someone asks what’s happening, you should have the answer.

SmartGig keeps applications, payments, plans and event-day details with the event, ready for the people who need them.

QR check-in for busy event teams

Arrival teams need quick answers, not a slow tour of the admin system. SmartGig gives scoped check-in access for the people working the day.

Check in traders and participants from QR codes or manual search.
Scan ticket QR codes at gates with duplicate protection and event-specific scanner access.
Record arrival or entry on the participant or ticket history.

See readiness before arrival

Check-in works best when staff can spot missing details before they become a queue.

Use status, payment, compliance and attendance information from the event workspace.
Give gate, site and admin teams a current view without handing out broad permissions.
Keep audit history for scans, manual checks and event-day changes.

Built for traders, staff and ticket holders

Different arrivals need different checks, but the operational need is the same: confirm the person, update the status and keep moving.

Use trader arrival for markets, festivals, public events and stallholder events.
Use ticket scanning for buyers and attendees at public gates.
Use production and portal links alongside check-in where event teams need scoped live information.

Handover after the day

After the event, arrival history should still be useful for reports, support questions, finance checks and next-year planning.

Review who attended, who did not arrive and which details changed on the day.
Export cleaner lists for post-event analysis.
Use application, ticket and compliance status during check-in, then return the result to the event record.

Scoped access for event-day staff

The people scanning arrivals usually need speed and certainty, not admin menus. SmartGig supports focused scanner access so event-day teams can do the job without seeing everything else.

Use scanner codes and role permissions for limited operational access.
Label devices and gates so check-in history makes sense after the rush.
Rotate or revoke access when a device, staff member or staffing plan changes.

Connect check-in to the work before it

Check-in is stronger when it is not detached from the application, payment, compliance and ticketing work that came before it.

Trader arrival can reflect participant status, selected dates and compliance readiness.
Ticket scanning can reflect ticket state, entry windows, refunds, transfers and duplicate attempts.
Reports can use actual arrival and scan data instead of a manually updated printed list.

A real event day, mapped step by step.

See how a Bedfordshire motoring event handled emailed applications, insurance documents, paper check-in, a site map and stage timings, and how SmartGig connects the same work.

Read the motoring event case study

See what else SmartGig can help with.

See SmartGig with your own event in mind.

Walk through your application process, ticket flow, site plan, route sheet, stage schedule or current spreadsheet with us.

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