Invite Team Members

Invite colleagues into your organisation workspace and give each person the smallest role that lets them do the job.

Article guidance

Team access controls who can see and change your event records. Inviting everyone as an admin feels quick on day one and becomes expensive later, usually when someone changes a live payment, document decision, or ticketing setting by accident.

Before you invite someone

You need Owner access or the manage users permission.
The person must have their own email address. Shared logins make audit history and security reviews much less useful.
Decide what they need to do: view records, manage events, approve documents, send messages, dispatch transport, refund tickets, or manage billing.
Use Viewer or a custom focused role when someone only needs information.

How to invite

Open Team Members: Use the sidebar or account navigation to open the team page.
Choose Invite member: Enter the person's email address.
Choose a role: Pick a built-in or custom role that matches the work they need to do.
Send the invitation: SmartGig sends a secure email invitation link.
Track the invitation: Pending invitations remain visible so you can resend or revoke them.