Resend or Revoke Invitations
Manage pending invitations when someone cannot find the email, the link has expired, or the person should no longer join the account.
Article guidance
Pending invitations are not team members yet. They are waiting links. Keep them tidy so the access list reflects who should actually be joining your event workspace.
When to resend or revoke
- Resend when the person still needs access but cannot find the email or the link has expired.
- Revoke when the email address is wrong, the person no longer needs access, or the role on the invitation is not appropriate.
- Create a new invitation when both the email address and access level need to change.
Resend an invitation
- Open Team Members: Scroll to Pending invitations.
- Find the invitation: Check the email address and role before sending another link.
- Choose Resend: SmartGig creates a fresh invitation email.
- Tell the person to use the newest email: This avoids confusion if they later find an old invitation.
Revoke an invitation
- Open Pending invitations: Find the invitation that should be cancelled.
- Choose Revoke: Confirm the action. The invitation link stops being usable.
- Send a new invitation if needed: If the email address or role was wrong, create a fresh invitation with the correct details.