Communications & Logistics 10 July 20265 min read

Post Logistics Updates

Publish load-in instructions, arrival changes, access notes, and other event-day information to participant portals.

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Logistics posts are practical updates for participants. They are useful for load-in times, entrance changes, site access, vehicle instructions, weather-related adjustments, pitch reminders, or final event-day notes.

Post an event-wide update

1

Open the event Logistics Posts tab

Use the event page tabs.

2

Add an optional title

Use a direct title such as Updated load-in instructions.

3

Write the message

The message should tell participants what changed and what to do.

4

Post update

The update appears on participant logistics tabs and can notify approved and confirmed participants.

Post a participant-specific update

Staff can also create logistics posts for one event participant. Use this for pitch-specific, arrival-specific, or access-specific information that should not be visible to everyone.

Good logistics copy

  • Say what changed, who it affects, and what the participant should do next.
  • Include times, entrances, contact points, and vehicle instructions where they matter.
  • Avoid vague updates such as "please note changes" without the practical detail people need on arrival.

Delete an update

Deleting a logistics post removes it from the portal view. Use deletion when the update should no longer be visible, not as a substitute for posting a correction when people may already have read it.

Logistics posts are not a replacement for urgent safety procedures. Use your normal urgent communication process when immediate action is required.

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