Send Arrival Details
Send participant-specific arrival information once status, payment, compliance, pitch, entrance, and timing details are ready.
Article guidance
Arrival details are most useful when they are based on a current participant record. If pitch references, entrances, arrival times, vehicle details, payment status, or compliance state are still moving, wait until the record is ready.
Before sending
- Confirm the participant is approved or confirmed as appropriate for your process.
- Check payment and compliance requirements.
- Check pitch reference, location, entrance, arrival time, or any site-plan details that will be shared.
- Check vehicle registrations and access notes if those matter for arrival.
- Make sure the event status and logistics information are current.
How to send
- Open the event participant record: Use the Participants tab and choose the participant.
- Review operational details: Check status, payment, documents, vehicles, pitch, entrance, and notes.
- Use the arrival details action: Send the current information to the participant.
- Review responses: Handle any reply from the Communications tab or participant conversation.
When to wait
- The participant is not yet approved or confirmed for the event.
- The site plan, pitch reference, entrance, or arrival window is still being changed.
- Payment or compliance decisions could change whether the participant should receive arrival instructions.