FAQ: Which Module Should I Use?

Choose the right SmartGig module for the work in front of you.

Article guidance

Start from the job, not the module name. Most events use more than one module, but each module has a clear centre of gravity.

Use Core Event Workspace for the event record, dates, venue, status, modules, activity, and documents.
Use Trader Manager for participant applications, approvals, compliance, participant payments, invoices, logistics, portals, and arrival check-in.
Use Ticketing for public ticket sales, customer orders, attendees, ticket PDFs, refunds, and entry check-in.
Use Stage Manager for performer applications, act profiles, stages, lineups, running orders, live show status, and running-order exports.
Use Site Plan for venue layout, participant placement, infrastructure, zones, generated layouts, templates, and visual exports.
Use Transport for vehicles, collections, deliveries, fixed departures, route optimisation, shared calendar feeds, Current RMS imports with selected PDFs, and driver job sheets.
Use Document Centre when you need generated exports, PDFs, reports, invoices, or job sheets across modules.

Start with the central event record so dates, venue, status, and documents stay aligned.
Enable only the modules the event actually needs.
Use module-specific setup for specialised work, then return to the event record when you need shared context.