FAQs 10 July 20264 min read

FAQ: Which Module Should I Use?

Choose the right SmartGig module for applications, ticketing, site plans, transport, stages, documents, or check-in.

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Start from the job, not the module name. Most events use more than one module, but each module has a clear centre of gravity.

Quick answers

  • Use Core Event Workspace for event details, dates, venue, status, modules, activity, and documents.
  • Use Trader Manager for participant applications, approvals, compliance, participant payments, invoices, logistics, portals, and arrival check-in.
  • Use Ticketing for public ticket sales, customer orders, attendees, ticket PDFs, refunds, and entry check-in.
  • Use Stage Manager for performer applications, act profiles, stages, lineups, running orders, live show status, and running-order exports.
  • Use Site Plan for venue layout, participant placement, infrastructure, zones, generated layouts, templates, and visual exports.
  • Use Transport for vehicles, collections, deliveries, fixed departures, route optimisation, shared calendar feeds, Current RMS imports with selected PDFs, and driver job sheets.
  • Use Document Centre when you need generated exports, PDFs, reports, invoices, or job sheets across modules.

How modules work together

  • Start with the central event workspace so dates, venue, status, and documents stay aligned.
  • Enable only the modules the event actually needs.
  • Use module-specific setup for specialised work, then return to the event workspace when you need shared context.

If one event needs several workflows, activate several modules in the same central event workspace. That is the point of the shared workspace.

Not sure which part of SmartGig you need?

Choose the tools your event needs for trader applications, ticketing, transport, site plans, stages, documents and event-day work.

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